The wholesaler now offers its members free tech support on electronic devices, even if they weren’t purchased at Sam’s Club. Experts are available 24 hours a day, seven days a week, to provide assistance with installation, setup, and troubleshooting on computers, TVs, home-theater systems, digital music players, and more. When control-alt-delete just doesn’t cut it, dial 877-758-4346 toll-free.
May 172010
Final death knell for the fax? fillanypdf.com lets you upload PDF forms to the web, where you and others can fill them out and digitally sign them, even if they don’t already have text entry built in. The site also supports other formats like jpg and gif.
Thomas Montag, the former head of sales and trading in the Americas at Goldman Sachs Group Inc., called a set of mortgage-linked investments sold by his firm “one shi**y deal,” according to an excerpt from internal e-mails released by Senate lawmakers. Their top priority was a shi**y deal. 
Feb 242010
Looks like General Motors’ deal to sell its Hummer brand to a Chinese automaker will not go through and they may have to shut down the brand. So sad. Not really. They should have let it die several years ago. Last year they couldn’t even sell ten thousand of them. Bye bye Hummer.
Jan 182010
Watch it on Academic Earth
Guy Kawasaki thinks that companies like Nordstrom, Audi, and Nike make the world a better place. His advice: don’t start a business because you think that’s what’s hot. You should study and do what you love, he says. He can’t promise you that the money will come, he does promise that if you start a company simply for the money, you will probably end up miserable.
Watch it on Academic Earth
Guy Kawasaki shares his thoughts on whether or not to get an MBA. The problem with an MBA he says is that you believe you are being taught how to manage, and he generally thinks it is impossible to learn how to manage in school. The only way to learn how to manage, according to him, is to do it in the real-world.
Watch it on Academic Earth
Guy Kawasaki’s viewpoint is not one shared by the majority of venture capitalists. Kawasaki sees the best candidates for a successful start-up are young engineers with no business experience.
Watch it on Academic Earth
Kawasaki explains that hiring infected people is the most important factor. Often, how a person looks on paper means nothing if they are not enthusiastic and ready to work hard. All of the experience in the world means nothing if they are not bitten and infected by the start-up bug. He also tells you how to avoid the bozo explosion, which only leads to layoffs, and how to apply the shopping center test to know if you’re hiring the right person.
Watch it on Academic Earth
Guy Kawasaki, founder and Managing Director of Garage Technology Ventures, believes that those companies who set out to make a positive change in the world are the companies that will ultimately be the most successful. He gives examples of the best way to make meaning: increase quality of life, right a wrong, and prevent the end of something good.
I am a software developer/entrepreneur that has been a huge Dell supporter. I personally owned and supported a number of their machines. We owned many at my previous job, as well. Having said that since they moved their customer service to India, calling them became a pain in the rear end. The wait in the phone lines is hours long (little exaggeration wouldn’t hurt anyone ), the person you reach is not the least bit skilled in support of the product, and the language barrier is insane. This morning’s call lasted about 45 minutes without any kind of valuable information. My wife had to hang up because the person on the other side of the line couldn’t really understand what she was trying to say. My poor wife tried to explain the issue using different words so that the support person could understand, but no such luck. Please don’t think that I am racist, because English is also not my first language. However I can effectively communicate with others. And you would also expect the same from a customer service rep who gets paid to help customers. The person’s advice at the end was to call Sony. And all we wanted to do was have the product replaced. They suck to the third degree.! Well, we ended up emailing them hoping to get the issue resolved. We will wait and see.
Even though I didn’t have major issues with their desktops, laptops and monitors in the past I must say that Dells’ customer service sucks. Please be aware of their stinky customer service when you buy products from Dell.